Rules & Reg's Questions

A FRA is a minimum criteria for ATC on a certain controller sector. This means the ATC needs to have a specific grade before he/she can take an ATC position. The purpose of FRA's is not to discourage newbies from starting as ATC but to make sure that our pilots get good ATC quality. The saying "Better bad ATC than no ATC" is not applicable to our FIR's... a list of XU FRA's can be found here.

Negative, because the bandwidth of the network will be unnecessarily strained. To keep the network running stable and fluxional, it is only allowed, to login once at any one time.

On ground, indications like speed and FL are of no importance for controllers. Furthermore is it impossible for the controller, to seperate AC´s squawking in C mode status on ground.

  • 4.4.12.a Sandbagging is considered collecting time online as pilot or ATC and not responding to another user's communication via their primary frequency (voice/text) and/or other secondary means (other frequency, guard, chat, force act) within a reasonable time.
  • 4.4.12.b Sandbagging is considered a disapproved method to gain hours to typically earn or qualify for a higher pilot or controller rating.
  • 4.4.12.c Sandbagging is considered not in the spirit of IVAO and is in violation of IVAO rules and regulations, in particular to rules 4.4.7 and 4.4.8

Note:

  • Squawking 7600 for no communications (nor virtually any other reason) - does not exempt a member in accordance with rule 4.4.11 that can lead to rule 4.4.8
  • 4.4.12.b Sandbagging is considered a disapproved method to gain hours to typically earn or qualify for a higher pilot or controller rating.
  • 4.4.12.c Sandbagging is considered not in the spirit of IVAO and is in violation of IVAO rules and regulations, in particular to rules 4.4.7 and 4.4.8

IVAO FSD servers will assume a pilot is sandbagging on the ground after 60 continuous minutes connected online if the following conditions occur:

  • If your speed is less then 1 knot (speed)
  • if you are at the same position (movement)

Account/Membership Questions

Visit your member page, https://www.ivao.aero/Member.aspx, where you should see something saying "Your account is currently inactive on IVAO. To reactivate it, click here".
Once you have clicked the link, your account status will be "active" once again.
(It can take up to an hour for all the IVAO servers to sync with your reactivation, so you may find you wont be able to connect to the network immediately on reactivation.)

Members that have been inactive (not connected) to the IVAO network as pilot or ATC for a few months, are classified as being "inactive". This means that they can no longer log on to the network and they no longer appear in the member list. Inactivation is an automatic process, the member's data are still available in the database, but they are no longer shown.

If you can remember your VID, the solution is very easy:
Go to http://www.ivao.aero/members/person/details.asp?Id=XXXXXX and replace the "XXXXXX" with your VID. Reactivation will be automatically done within 15 minutes.

If you don't remember your VID:
Send a message to the Members Department at members@ivao.aero, XX-mc@ivao.aero or XX-mac@ivao.aero (where XX is the two letter code of your division) with your name and surname, e-mail used at registration and they will send your ID as soon as possible.

For any problem with our Teamspeak servers, please check this F.A.Q.: http://forum.ivao.aero/index.php?topic=213400.0

Welcome back to IVAO!
You have to resquest passwords via this link: http://ivao.aero/members/person/password.htm

You should be able to connect on IVAN, 15 minutes after the request.
If you need to change your e-mail send a request to xu-mc@ivao.aero.

Subject:
E-mail address change [your VID]
Content:
Reason for changing your e-mail address-, old and new e-mail address
(the word IVAO can not be in your e-mail)(staff members must send their request from their staff e-mail)

According to rule 4.1.6 Upon initial registration, members will be asked to choose a division that they wish to join.
A member may request a division transfer at any time, however all transfers are subject of approval by the members prospective division the Membership Department.

Send the request in only one mail from the e-mail that is listed in your profile to
XX-hq@ivao.aero, YY-hq@ivao.aero with CC to members@ivao.aero.

Replace XX with the 2-letter code of the target (new) division
Replace YY with the 2-letter code of your present division (information only)
For Subject include Division Transfer and your VID

Use only English. If unable please contact your division staff.

WE will not process any transfer with no ID in the subject line.

In case you have a pending practical exam, please finish the exam first or request cancellation from your assigned examiner.

Only one transfer is allowed in one year (only one transfer request per 12 month period.)
Hours, as said in the pilot/ATC record, are updated next day at 1200z. This is the reason why we can't see the hours added just after our disconnection of the net.If a pilot/ATC is connected at 1200z, previous hours will be added next day following the same criteria as said before.

It is also possible that a pilot (this case only applies to pilots) stays inactive a lot of time (i.e. in the ramp or in flight with pause). In this case, the system considers that the pilot is sandbagging hours and they will not be added to the log. If this is the case, before 1200z, we can see a note in the "Staff Comments".

PS: In case of server problems, the hours may not be updated at all.
In that case, please contact members@ivao.aero. They will verify it for you.

For divisional awards, please contact the division concerned directly.
Yes, it is possible. Just send a nice request, including your two VID's, to members@ivao.aero.
They will delete the newer account and add your hours to the old account.
Please, send an e-mail to members@ivao.aero.

If you are trying to contact a specific staff member, please look up the personal e-mail address on the Membership Staff List (including both HQ and Division Membership Staff): http://www.ivao.aero/staff/department.asp?Id=m&all=yes

Contact us:

Director: xu-dir@ivao.aero
Assistant Director: xu-adir@ivao.aero
Membership: xu-mc@ivao.aero
Training: xu-tc@ivao.aero
Air Ops: xu-aoc@ivao.aero
Flight Ops: xu-foc@ivao.aero
Events: xu-ec@ivao.aero
Webmaster: xu-wm@ivao.aero